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First Responders

Page Editor: Paul Neate
                                                             Page last Reviewed: 17 Apr 2020

Community First Responders are local volunteers who live, or work, within the community and are trained by North West Ambulance Service to attend certain emergency 999 calls.

First Responders will provide emergency first aid, until an ambulance arrives. The ambulance service aim to arrive at an emergency within 8 minutes, but that is impossible to achieve in a rural location like ours, where the average time for an ambulance to get here last year was around 31 minutes. That's why First Responders are called out at the same time as the ambulance and are generally on scene within a few minutes, ready to provide emergency first aid till the ambulance or paramedic arrives.

Currently there are 10 local volunteers in the Glenridding/Patterdale First Responder Group. We train in the evening once a month (usually third Monday) and are always seeking additional volunteers). If you are interested in volunteering or would like more information, please contact Paul Neate (Team Leader) on 01768482284.

 Year  Call   Outs   Responded  To  Avg.   Response  Time (Minutes)  Avg.   Ambulance  Arrival (Minutes)
 2011  14  13  7.8  27.8
 2012  18  17  6.5  25.9
 2013  11  11  7.5  27.4
 2014  20  20  6.3  25.2
 2015  11  10  4.1  27.8
 2016  12  12  5.9  29.3
 2017  8  8  9.0  38.3
 2018  24  24  6.7  44.7
 2019 36 32 5.9 31.5

To learn about North West Ambulance Service First Responders, click here.

If you are a registered First Responder, click here to visit the NWAS CFR Restricted Website, for events, discussion forum,
e-learning and some useful downloads.

Public Access Defibrillators
now in
Glenridding, Patterdale and Hartsop

Thanks to generous grants and support from Patterdale Parish Council, the LDNPA Communities Fund and Cumbria Fire Service, Glenridding First Responders have been able to facilitate 3 Community Public Access Defibrillators (CPADs); one outside the Glenridding Health Centre, one outside Patterdale School and the other outside the Langton Adventure Centre in Hartsop. 

There are already CPAD's in Pooley Bridge, Watermillock, Matterdale and Dockray. 

Local First Responder team leader Paul Neate said ‘Many victims can be saved if people recognise what has happened, call an ambulance without delay, then perform basic CPR and use a Defibrillator to try and restore the heart’s normal rhythm'. 

Whilst the Defibrillators are in locked cabinets they are there for anyone to use in an emergency. The access code will be provided by the 999 operator when an ambulance is called. Every second counts in a cardiac arrest and the sooner a Defibrillator is used the greater the chances of survival. It can take an ambulance over half an hour to reach a rural area like ours. Local First Responders carrying defibrillators can generally be on the scene within 5 to 6 minutes. 

Anyone interested in learning more about the use this equipment, please contact Paul Neate (Glenridding First Responders Team Leader) who will arrange a demonstration.