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First Responders

Page Editor: Paul Neate
                                                       Page last Reviewed: 17 Feb 2017

Community First Responders are local volunteers who live, or work, within the community and are trained by North West Ambulance Service to attend certain emergency 999 calls.

First Responders will provide emergency first aid, until an ambulance arrives. The ambulance service aim to arrive at any emergency within 8 minutes, but that is impossible to achieve in a rural location like ours, where the average time for an ambulance to get here is around 27 minutes.That's why First Responders are called out at the same time as the ambulance, so are generally on scene within a few minutes, ready to provide emergency first aid till the ambulance or paramedic arrives.

Currently there are 8 local volunteers in the Glenridding/Patterdale First Responder Group. We train in the evening once a month (usually third Monday) and are always seeking additional volunteers (particularly from Hartsop or Deepdale). If you are interested in volunteering or would like more information, please contact Paul Neate (Team Leader) on 01768482284.

  2011 2012 2013 2014 2015 2016
 Callouts 14 18 11 20 11 12
 Responded to 13 17 11 20 10 12
 Average Response  Time  (minutes) 7.8 6.57.5 6.3  4.1 5.9
 Average  Ambulance  Arrival (minutes) 27.825.9 27.4 25.2  27.8 29.3

To learn about North West Ambulance Service First Responders, click here.

If you are a registered First Responder, click here to visit the NWAS CFR Restricted Website, for events, discussion forum,
e-learning and some useful downloads.

Public Access Defibrillators
now in
Glenridding, Patterdale and Hartsop

Thanks to generous grants and support from Patterdale Parish Council and the LDNPA Communities Fund, Glenridding First Responders have been able to organise and install two Community Public Access Defibrillators (CPADs); one outside the Glenridding Health Centre and the other outside the Langton Adventure Centre in Hartsop. There is also a CPAD at Patterdale School.There are already CPAD's in Pooley Bridge, Watermillock, Matterdale and Dockray. The cabinets were fitted by the Park Authority’s maintenance team and by local tradesmen Richard and Graham Kelso.

Local First Responder team leader Paul Neate said ‘Many victims can be saved if people recognise what has happened, call an ambulance without delay, then perform basic CPR and use a Defibrillator to try and restore the heart’s normal rhythm'. 

Whilst the Defibrillators are in locked cabinets they are there for anyone to use in an emergency. The access code will be provided by the 999 operator when an ambulance is called. Every second counts in a cardiac arrest and the sooner a Defibrillator is used the greater the chances of survival. It can take an ambulance 25 to 30 minutes to reach a rural area like ours, local First Responders carrying Defibrillators can generally be on the scene within 5 to 6 minutes. 

Anyone interested in learning more about the use this equipment, please contact Paul Neate (Glenridding First Responders Team Leader) who will arrange a demonstration.